By default your network name will be something relating to the router like 'NETGEAR84-5G' and the password will be completely random and printed. If you received an Account not found error when you tried to reset your password, you don’t have a MyNETGEAR account and must create one. Changing your network name (SSID) and password. For more information, see How do I reset my NETGEAR account password? If you’re sure that you have a MyNETGEAR account, but still can’t log in, you must reset your password. Will Netgear please fix this This is with my iphone 6 running IOS 11 and with my Android tablet. Since the major upgrade to the app I have nto been able to login at all. I cant login to the router using Genie from my iPad, iPhone6, or PC. My cable modem router has always had problems using the Genie App. I just purchased the R8500 and Im having the same problem. However, I cannot use Genies functionality from most of my devices. Your MyNETGEAR account password is case-sensitive, so make sure that Caps Lock is off when you type it in. From any of my devices I can connect to the router and use the internet. These are different from your router’s admin credentials and are used across all of your NETGEAR products on. Router model X4S R7800 Firmware V1.0.2. Make sure that you’re using the email address and password that you used to set up your MyNETGEAR account. I have the same issue as the original poster (unable to login to OpenDNS through Genie), with the following additional information: 0. Didnt realise that the router update check would not get the latest firmware. So I downloaded the firmware ( V1.0.0.531.0.2) from netgear site and it is working fine now. If you can’t log in to your MyNETGEAR account, try the following: When I change settings on the router via netgear genie (router web page), most of the. For more information, see How do I set up two-factor authentication (2FA) for my NETGEAR account using the Nighthawk or Orbi app? We recommend that you enable two-factor authentication (2FA) for your MyNETGEAR account to provide increased security. Your MyNETGEAR account is not the same as your router’s admin account it is used on for all of your NETGEAR products.
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